Custody
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Know what your agency actually controls before sign-off.

Custody shows what is missing, what is externally controlled, and what still has not been verified before a freelancer leaves or a risky project gets signed off.

Overview

Client website build

Exposed

Open issues

5 open

Must resolve

Missing

Hosting access

No confirmed path exists for agency-owned deployment access.

Control gap

External

Figma source files

The working file still lives in a contractor-owned workspace.

Resources

What looks handed over can still be incomplete

Exports and links can look reassuring until you check whether the real source files, working materials, and latest context are actually in the agency’s hands.

Figma working file

Exports were shared, but the editable source file is still not in the agency workspace.

Missing Critical

Expected from

Design freelancer

Brand asset library

The latest exports exist, but the agreed asset pack is incomplete and the source folder structure is unclear.

Supplied Not verified

Expected from

Client marketing team

Why it matters

Most agencies only discover control gaps when it’s too late.

Shared is not controlled

A freelancer can hand over a folder while the source of truth still lives in their Figma, hosting account, or paid media login.

Access gets assumed

Agencies often believe takeover is safe until they try to log in and discover no confirmed path exists.

Risk stays invisible

The real blockers only show up at sign-off, when it is already expensive and awkward to fix them.

How it works

A handover operating model, not another workflow maze.

Custody is structured around a few truths that stay stable under pressure: what exists, who controls it, and whether the agency can recover it.

01

Define what the agency must recover

Map the resources, systems, and access routes that matter if takeover had to happen tomorrow.

02

Track control and verification

Separate what has been supplied from what is agency-controlled, internally owned, and genuinely confirmed.

03

Get a result you can trust

Every project lands in a clear operational state: safe, at risk, or exposed.

Product coverage

Resources, systems, people, and the final handover result.

The product stays narrow on purpose. It is built to answer whether takeover is possible, not to become a generic project management suite.

Overview

See the current result, the issues driving it, and the supporting signals behind it.

Resources

Track source files, deliverables, and handover records the agency cannot afford to lose.

Accounts and systems

Confirm the admin routes and control state for hosting, analytics, ads, repos, and platforms.

Handover check

Separate must-resolve blockers, control gaps, and follow-up items so sign-off reflects reality.

Focused insights

Read our handover insights for

Next step

See how Custody works in a real agency handover.

We’ll show you the product in a realistic scenario and whether it fits the way your team currently handles handover risk.

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Custody

Custody helps agencies prove control before a freelancer disappears or a risky project gets signed off.

Sign in Privacy Built for agency handovers