Custody
Sign in
Back to insights

What to ask a freelancer for at project handover

The questions that help agencies collect the right resources, uncover control gaps, and avoid vague handovers that only look complete.

5 min read Audience: Agency leads and project owners Freelancer handover

The most useful handover questions are not the ones that ask whether something has been sent. They are the ones that reveal what is still sitting with the freelancer, what still needs context, and what nobody has verified.

Ask for the source, not just the export

If they delivered PDFs, JPGs, or flattened assets, ask what editable files sit behind them and where those files currently live.

Ask what systems they still control

Do not assume that because the work is complete, the agency can reach the CMS, hosting panel, analytics property, or ad account.

Ask what still needs explanation

A handover note can matter as much as the asset itself if the incoming team would otherwise be left guessing.

Ask what has actually been checked

If access was shared once, ask whether anyone has signed in recently and confirmed that the route still works.

Useful direct questions

“Where does the editable source of this work currently live?”

“Which accounts or systems do you still control directly?”

“What would the next team struggle to understand without you?”

“What has been shared, but not yet verified by the agency?”

Why these questions matter

Without these questions, agencies often inherit outputs without the context needed to work on them safely.

The missing information usually only surfaces when the freelancer is no longer close enough to answer quickly.

That turns what should have been a tidy handover into a scramble for control.

These questions matter because handover gaps rarely announce themselves clearly. A freelancer may honestly believe they have handed everything over, while the agency still lacks the repository, the live admin route, or the working context needed to keep moving.

Good handover questions turn vague confidence into something testable. That is what makes them useful.

How Custody helps

Custody helps agencies turn handover into a visible record of what is missing, what is still externally held, and what has actually been verified.

Back to insights
Custody

Custody helps agencies prove control before a freelancer disappears or a risky project gets signed off.

Sign in Privacy Built for agency handovers